Cancellation policy

If you need to cancel or change your reservation, please notify us as soon as possible. Please note that the following cancellation fees will apply:

(e) Cancellation after the tour has begun, or no-show without notice: 100% of the tour price

(a) Cancellation 20 days or more before the departure date (or 8 days or more for day trips), excluding cases (b) through (e): 20% of the tour price

(b) Cancellation 7 days or more before the departure date, excluding cases (c) through (e): 30% of the tour price

(c) Cancellation the day before the departure date: 40% of the tour price

(d) Cancellation on the departure date, excluding case (e): 50% of the tour price

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